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Shipping Info

Here is Lovcour shipping policy, and you will learn every details of our shipping delivery service.

* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures, or other causes.

For orders sent to Honduras, please note: You must be of legal age (+18 years), must have RTN (Tax id) to clear the shipment once it arrives in Honduras. Your shipments will be held by the Honduran customs for their respective process of release and payment of duties and taxes (Additional cost will be associated).

Orders sent to Kenya may be charged with tariffs according to the policy of Kenya Customs. If you have any questions, please contact us.

Countries and Regions that our shipping delivery covered:

Generally, our shipping delivery service already covered the countries in light blue and has not covered the countries in light red, or please check the countries list below.

Where Do We Ship From?

Our Warehouses are located in four countries:

The United States
Germany
Australia
Hong Kong (China)

The items will be shipped from those warehouses according to your shipping address and the availability of items that you order, and you do not need pay any extra expenses on shipping.

For fast shipping purposes,  any order will be shipped out on the next day if it is placed after 5:00 PM.

We officially claim it takes 1-2 days to handle orders, but this usually only happens during heavy sales season, for example, Christmas sales season.

So, in most cases, we shipped out the items on the day that you place your order.

Since we are globally delivering orders, we officially claim that the Transit time is 7-30 days.

Countries in South America and Northern America, USA, Canada, Mexico, Brazil:
Around 7-15 days, Express Shipping is available by default.

Countries in Most of the West and Northern European Countries, like Spain, Portugal, Greece, Netherlands, Germany, United Kingdom, France, Czechia, Italy, Poland, Belgium, Switzerland, Denmark, Iceland, Hungary, Austria, Norway, Luxembourg:
Around 7-15 days, Express Shipping is available by default.

Other European Countries, like Russia, Ukraine, Ireland, Belarus, Sweden, Serbia, Bulgaria, Finland, Slovakia, Moldova, Albania, Lithuania, Slovenia, Latvia, Estonia, Montenegro, Malta, Belarus, Bulgaria, Moldova, Romania, Slovakia
Around 10-20 days

West Asia Countries,  Saudi Arabia, and The United Arab Emirates:
Around 20-25 days

Asia countries like Indonesia, Japan, Hong Kong, Singapore, Taiwan, Malaysia, Korea:
Around 7-15 days, Express Shipping is available by default.

Countries in Oceania, like Australia, New Zealand:
Around 7-15 days, Express Shipping is available by default.

Please understand the above transit time is generally our experience, and sometimes it may vary in different sales seasons and complicated international shipping regulations.

We offer two shipping methods: Free shipping as standard shipping, and Express shipping as charged shipping service.

(1) Free Shipping by Standard shipping service:

For most regions in USA and countries in Europe and countries and regions in Asia, like Japan, Singapore, Taiwan, Hong kong, it only takes 7-15 days.

(2)Express shipping service (Charged shipping service):

Please calculate your shipping cost at the checkout page.

To improve the better shopping experience, we always pay the extra expense for pickup service if the shipping carrier provides the pickup service just in case you might input the wrong address, and nobody at home receives the item(s), or whatever the reason might be the cause that the items are undeliverable.

In these situations, the buyers have the responsibility to go for pickup, and we do not provide refunds just because you can not go for pickup, and please check our policy.

In the United States of America, our shipping delivery services have not covered the following regions:

1. Puerto Rico (Abbr. PR), ZIP Code: 006nn-007nn, 009nn;
2. U.S. Virgin Islands (Abbr. VI), ZIP Code: 008;
3. Hawaii (Abbr. HI), ZIP Code: 967nn, 968nn
4. APO/FPO/DPO CITY/STATE/ZIP Codes for Military Overseas, City: APO or FPO or DPO , State: AA, AE, AP, ZIP Code: 340nn, 090nn-098nn, 962nn-966nn.

We would like to provide satisfactory service, but please let us know before placing an order if you have a special shipping requirement, so that we can check and make sure whether we can meet your needs.

Please track your order at the tracking order page, or go to my account page, and check your order, and you will find the tracking order button beside orders.

We provide two shipping methods: ePacket and Standard shipping, any orders can be tracked for those two shipping methods. Please click here to check the Estimate Delivery time.

Please note that we are not responsible for any customs tax in your countries, because the customs tax are different according to different countries, so it is really out of control; If you are not sure, or this is your first time buying goods internationally, we strongly suggest that you check with your local government agency before placing an order.

539 Parrott Street San Jose, California, United States, CA 95112
+1 408-549-7669
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday09:00 – 22:00
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